Print & Play, LLC (“Print & Play,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through printandplaymaker.com (the “Site”) and our related services — including quote requests, our mailing list, and text message communications — how we use it, and the choices you have.

By using the Site or submitting your information to us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

Who We Are

Print & Play, LLC 4 Evergreen Lane, Hopedale, MA 01747 Email: printandplaysports@gmail.com

Information We Collect

We collect information you provide directly to us, including:

Contact information — name, email address, phone number, and mailing address when you submit a quote request, contact us, or join our mailing list.
Order details — the item, quantity, colors, print locations, event/date needed, and any other details you share about a project.
Communications — the content of messages you send us by email, text, phone, or through the Site.
Site usage information — standard technical information collected automatically when you visit the Site, such as IP address, browser type, device information, pages viewed, and referring URLs, typically through cookies or similar technologies.

We do not knowingly collect payment card information directly through the Site; any payments are processed through our third-party CRM/payments provider, which has its own privacy and security practices.

How We Use Your Information

We use the information we collect to:

Respond to quote requests and provide pricing, order updates, and customer service;
Fulfill and manage orders for screen printing, embroidery, promotional products, and on-site event printing;
Send you requested communications, including order confirmations, appointment/event reminders, and mailing-list updates;
Improve and maintain the Site;
Comply with applicable law and protect our legal rights.

We do not sell your personal information, and we have not done so in the 12 months prior to the effective date of this Policy.

SMS/Text Messaging Communications

If you provide your mobile phone number to us — for example, through a quote request, our mailing list signup, or by texting or calling our business line — you may receive text messages from Print & Play related to:

Quote and order confirmations, updates, and follow-up;
Appointment, event, or festival-booth reminders;
Automated replies when we’re unable to answer a call (Missed Call Text-Back);
Occasional promotional messages, such as reorder reminders or raffle/discount-code confirmations from event mailing-list signups.

By providing your phone number, you consent to receive text messages from Print & Play, LLC related to the categories above. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase or service.

You can opt out of text messages at any time by replying STOP to any message you receive from us. Reply HELP for assistance, or contact us directly at printandplaysports@gmail.com. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Similar Technologies

The Site may use cookies and similar technologies to remember your preferences, understand how visitors use the Site, and improve your experience. You can control cookies through your browser settings; disabling them may affect how parts of the Site function.

We share information only as needed to run our business, including with:

Service providers who help us operate — for example, our CRM/customer communications platform, website hosting, and Google Workspace email — under obligations to protect your information;
Suppliers named on this Site (such as blank-apparel suppliers we link to) only if you choose to visit their sites directly — their own privacy policies apply once you leave printandplaymaker.com;
Legal or safety purposes, if required by law, to protect our rights, or to protect the safety of others.

We do not sell or share your personal information with third parties for their own direct marketing purposes.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and tax records, and comply with legal obligations, after which it is deleted or de-identified.

Data Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Your Rights and Choices

You may contact us at any time to:

Ask what personal information we have about you;
Request that we correct or delete your personal information;
Unsubscribe from marketing emails (via the unsubscribe link in any email) or text messages (by replying STOP);
Ask a general question about how we handle your information.

We will respond to reasonable requests consistent with applicable law.

California Residents

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), gives you additional rights described below. These rights are in addition to, not instead of, the rights described elsewhere in this Policy.

Categories of personal information we collect and why:

Category	Purpose	Shared With	Sold/Shared?
Contact information (name, phone, email, address)	Provide quotes and services; communicate with you; comply with law	Service providers; entities as required by law	Not sold or shared
Order and project details	Fulfill and manage your order	Service providers	Not sold or shared
Communications you send us	Respond to you; provide customer service	Service providers	Not sold or shared
Site usage / device information	Operate and improve the Site; security	Service providers	Not sold or shared

We do not sell or share personal information as defined by the CCPA, and we have not done so in the 12 months before the effective date of this Policy.

Under the CCPA, California residents have the right to know what personal information we collect, request deletion or correction of that information, and not be discriminated against for exercising these rights. To make a request, contact us at printandplaysports@gmail.com.

Shine the Light. California’s “Shine the Light” law allows residents to request information about our disclosure of certain personal information to third parties for their own direct marketing purposes. We do not disclose your personal information to third parties for their own direct marketing purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent changes. Continued use of the Site after an update means you accept the revised Policy.

Contact Us

Questions about this Privacy Policy? Reach us at:

Print & Play, LLC 4 Evergreen Lane, Hopedale, MA 01747 printandplaysports@gmail.com

Privacy Policy